Energy suppliers under fire for poor customer service
Which? research reveals customer dissatisfaction with energy providers due to short opening hours, long wait times and difficulties obtaining assistance. A recent investigation by consumer advocate group Which? has revealed the challenges energy customers face when seeking support. Issues like short operating hours, long wait times, and difficulties getting help have become common complaints. The study surveyed over […]
Ofgem’s £1bn Dogger Bank tender begins
The energy regulator has initiated a competitive tender round worth £1 billion to appoint an offshore transmission owner for the Dogger Bank B Offshore Wind Farm project. Ofgem, the UK’s energy regulator, has announced the launch of a £1 billion tender for the Dogger Bank B Offshore Wind Farm project. The tender aims to appoint an Offshore […]
Football goes green with FA and E.ON pact
The collaboration will introduce a decarbonisation programme to assist clubs in slashing energy costs and embracing sustainability. The Football Association (FA) has partnered with energy supplier E.ON to introduce a programme aimed at promoting sustainability in grassroots football. This initiative will assist clubs in reducing energy costs and adopting environmentally friendly practices. It includes tailored intervention packages comprising energy saving advice, […]
Energy supplier switching soars year-on-year
Energy supplier switching in Britain remained consistent in January 2024 compared to the previous month but surged by 76% compared to January 2023. Energy supplier switching in Britain remained consistent in January compared to the previous month but surged by 76% compared to January 2023, with 207,000 changes of supplier recorded. According to data released by ElectraLink, […]
Carbon storage data could open new doors for jobs and net zero
The North Sea Transition Authority has launched a consultation on publicly accessible data for carbon storage, aiming to spur job growth and support net zero goals. The North Sea Transition Authority (NSTA) has initiated a consultation to determine the details of making carbon storage data publicly accessible, a move aimed at advancing job opportunities and supporting the UK’s net zero ambitions. […]
SMEs slam energy suppliers for “sudden” hikes in standing charges
The Federation of Small Businesses has accused certain energy suppliers of exploiting small firms through drastic increases in standing charges, with reports of fees skyrocketing up to 12 times. The Federation of Small Businesses (FSB) has raised concerns over soaring standing charges imposed by some energy suppliers, alleging that these increases are contributing to inflated bills for small firms. In response to […]
Nearly 4% of small businesses measure carbon emissions
A new report indicates a lack of data on direct and indirect emissions and renewable energy use, with less than a third having dedicated environmental committees on their boards. Nearly 4% of surveyed small and medium-sized business (SMB) leaders can provide data on their companies’ direct and indirect emissions (scope 1-3). That’s according to new […]
UK businesses expect price hikes amid rising energy costs
Almost a quarter of UK businesses considering government energy support as essential for survival, according to a new survey. Nearly 81% of UK businesses anticipate increasing prices in response to high energy costs in the next two years. According to a new survey conducted by PwC, a quarter of organisations deem government energy support crucial for survival. Over the past two […]
Ofgem expands profit reporting to smaller energy suppliers
The decision, effective from 29th March 29, follows consultations and includes adjustments to licence thresholds. Ofgem has expanded profit reporting obligations to smaller energy suppliers. Effective from 29th March 29, these changes aim to enhance transparency in the energy market by modifying the Consolidated Segmental Statement (CSS) reporting conditions. Following stakeholder consultations, Ofgem has lowered domestic and non-domestic threshold […]
